Returns & Exchanges
At Boston Scally Co., we want to ensure you are 100% satisfied with your cap. If your gear doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of purchase.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return or exchange and print the provided pre-paid shipping label.
3
Pack Your Scally Cap
Place your unworn items back in the original packaging or a secure box, ensuring all tags remain attached.
4
Ship and Relax
Drop your package off at any authorized carrier location; we will process your refund or exchange as soon as it arrives at our warehouse.
đź“…
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
đź’ł
Fast Refunds
5-7 business days processing